Resources admin 21 September 2023

Resources

Service, Training, Documentary resources… We support our customers.

Demonstration videos

For you to discover our solution, we have created 4 demonstration videos:
THE PORTAL
THE ADVANCED MODULE
THE EVOLUTIVE DATA LINEAGE
THE FUNCTIONAL ADMINISTRATION

To receive access to these videos, please complete the form.

    Documentary resources

    clients
    Clients
    Find all the resources to master and update the solution.
    partenaires
    Partners
    Tools and documents dedicated to our partners.
    espace-documentaire
    Documentary space
    Discover our demonstration videos and documentation.

    Professional Services

    1
    Provision

    Meta Analysis configuration

    2
    Organization
    Stakeholders Framework
    3
    Settings

    Metamodel

    4
    Identification

    Business
    Glossary

    5
    Mapping

    Data
    Catalog

    6
    Acculturation

    Presentation
    Training

    Start up of the project

    When launching a governance approach with Meta Analysis, we offer our clients a support offer to ensure the success of the first critical phases and to refine the configuration of their environment, while the teams improve their skills.

    Consulting

    Governance is not a finished project over time, but rather an ongoing process, which involves your teams on an everyday work. To support our clients in this process, a service offer provides our expertise and ensure the success of your data transformation.

    Training

    Increasing the skills and acculturation of your employees is essential to the success of your governance strategy.

    To support you, we offer a complete training offer, adapted to different profiles:

    The team responsible for the project, with complete training around the solution and functional administration
    Participants: Data Governance team, Architects

    Contributors who will enrich your repository and use collaboration and validation functionalities
    Participants: Data Stewards, advanced users, Data teams, ISD

    Explorerswho search for information and navigate through the application
    Participants: business users, analysts

    We also train our partner teams so that they can support our customers in the deployment and use of Meta Analysis.

    Formation Meta Analysis

    Support

    The development of Meta Analysis is associated with an intensive and extensive testing policy. However, malfunctions may be encountered by users. We provide an online support platform to report:
    • Bugs or anomalies in your environment that require correction
    • Technical issues that require support
    Response and resolution time commitments are defined based on the severity of the anomaly encountered.
    Beyond anomalies, our platform also allows you to communicate:
    • Development wishes or new functionalities, which are then studied to validate their integration into the product roadmap
    • Support needs from our consulting service
    Support is available in French and English, and is provided by our technical team based in France.
    ACCESS TO SUPPORT